We want to keep improving! This is an app created with our customers, for our customers, and you can help us evolve it. You can message us on the app and get notified when an agent responds to your question. Find your account number and area reference quickly.īroadband, TV, home phone and mobile customers can also view our nifty FAQs or tap to see relevant topics and conversations in the customer community. Track your order or appointment date easily. Check your service status and enable SMS notifications for issue updates. Manage your Direct Debit details and make a payment. See your latest bill amount, plus view previous bills and upcoming charges. Check your broadband, TV and home phone package details. If you have broadband, TV and home phone with us: See your monthly plan cost, allowances, contract term and upgrade date. Ĝhoose how much extra you’d like to spend outside your plan with a spending cap. Ĝontrol services like Roaming, Parental Controls and Call Barring. Ěccess other mobile numbers you may have when you log into the app using your online Virgin Mobile credentials View your recent mobile usage plus charges, as well as latest and previous bills. Ĝheck your allowances and track your minutes, texts and data usage. We want to help you get the best out of your life with Virgin Media and our customers can manage all their accounts – for broadband, TV, home phone and mobile – all in one place wherever and whenever you like.
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